If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 7 days of purchase less shipping and handling. You can return your product for store credit, a different product, or a refund to the original payment method.
Please Note These Exceptions:
- Discounted items are final and cannot be returned or exchanged
- Returned items must be returned in original product packaging
- Returned items must have no visible signs of wear or use
Please follow the following steps to initiate an exchange or refund:
- Login to our online return portal using your email address and order ID.
- Choose the products you wish to return or exchange from your order.
- Print the prepaid shipping label that you will receive by email.
- Send all items back to us using the label provided.
Refunds/Exchanges can take up to 30 days. For refunds, if the product is in original condition, the amount of the refund will be be less shipping and handling. Shipping is variable and handling fee will be based 5% of the original cost. This does not apply to lost or damaged product. If your item arrives damaged, please contact us immediately. We would be glad to rectify the problem ASAP.
Pleas feel free to contact us if you have any other questions or concerns.